Privacy Policy

Effective Date: 2011 - 2026

At Crafty Moose Quilts LLC, your privacy matters to us! This privacy policy explains what information we collect, how we use it, and how we protect it when you visit our website or make a purchase.

1. Information We Collect

We only collect personal information that you provide voluntarily:

When you make a purchase: We collect your name, email address, and shipping/billing information. We do not keep or have access to your payment information. All payment processing is handled securely by third-party payment companies.
When you sign up for our email list: We collect your name and email address.

We may also collect limited technical information automatically, such as your IP address, browser type, and device, to help us maintain and improve our website.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your orders or inquiries.
Send you email updates, newsletters, and promotions if you’ve signed up.
Improve our website and services.

3. Sharing Your Information

We only share your information with trusted third parties to help us operate our business:

Website platform & payment processors: Wix, Wix Payments, PayPal, and other payment services. These third parties handle all payment information; we do not store or have access to it.
Email service provider: Flodesk.
Shipping services: Shippo.

These third parties only receive the information necessary to complete a purchase, deliver your products, or send emails you’ve requested. We do not sell or rent your personal information.

4. International Customers

For customers outside the United States, please note that your data may be transferred to and stored in the U.S., where data protection laws may differ from your country. By making a purchase, you consent to this transfer.

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience. These do not collect personally identifiable information except as noted above.

6. Security

We take reasonable measures to protect your personal information, including secure storage. Payment information is handled only by third-party processors, so we do not store or access it ourselves.

7. Your Choices

You can unsubscribe from our emails at any time using the link in the email.
You can contact us to access, correct, or delete your personal information.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. The most current version will always be posted on our website.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:
Email: ann@craftymoosequilts.com

Terms & Conditions

Terms and Conditions – Crafty Moose Quilts LLC

Effective Date: 2011-2026

Welcome to Crafty Moose Quilts LLC. By using our website and services, you agree to these Terms and Conditions.

1. General

Crafty Moose Quilts LLC (“we,” “our,” “us”) provides quilt patterns, fabric, and custom quilts for sale through this website. By accessing or using our site, you agree to comply with these terms.

2. Orders and Payment

All orders require a valid payment method at the time of purchase.
Payments are processed securely through third-party providers (Wix Payments, PayPal, etc.). We do not store or have access to your payment information.
By placing an order, you confirm that you are authorized to use the payment method provided.

3. Shipping and Delivery

Shipping is provided through third-party carriers. Delivery times are estimates and may vary.
Customers are responsible for providing accurate shipping information.

4. Refunds and Returns

No refunds on any PDF / Digital products.
Fabric orders are not returnable.

5. Intellectual Property:

Duplication and distribution of Crafty Moose Quilts LLC intellectual property is a violation of copyright law. DMCA infringement will be reported and legal action will be taken.

You may not copy/reproduce, print with intent to distribute, or sell our content without express written permission.
Regarding quilt patterns: Each diagram, photo, and quilt design - as well as the written instruction - is the intellectual property of Crafty Moose Quilts LLC and is protected by copyright law.

6. Email and Communication

By signing up for our email list, you consent to receive emails about our products, promotions, and updates.
Your personal information is handled in accordance with our Privacy Policy.

7. Limitation of Liability

Crafty Moose Quilts LLC is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
We do not guarantee that the website will be uninterrupted or error-free.

8. Changes to Terms